JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social.
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Get on your customers' level
Your customers are on websites, the phone, social media, the list goes on. JivoChat allows visitors to talk to you using their favorite platforms, so you never miss an opportunity to make a connection.
Agents receive all chats, emails, and calls in one Jivo app, so no more time-consuming fumbling between different windows. The result? Efficient client/agent communication, less distraction, and all the necessary tools to provide exceptional customer support.
JivoChat is the top-rated mobile customer support app at the App Store
Jivo's all-in-one business messenger demonstrates its worth by maintaining its high rating of 4.7 out of 6k+ reviews.
JivoChat's App Store rating since July 2020:
Proud to be an industry leader
We receive the highest reviews out of some of the other popular customer support apps. As of December 2019, here are the ratings of some of the other apps' on the AppStore:
Get on the phone with clients in 30 seconds or less
1. After a visitor requests a Callback, all your agents' phones ring at once. 2. When one of the agents answers the call, all other phones stop ringing and Jivo calls the visitor. 3. The agent who answered the call first is connected with the visitor.
JivoChat integrates with popular services you already use.
Websites around the world trust JivoChat. And the numbers of users integrating their JivoChat account with social apps keeps growing. They are:
Do your clients prefer asking questions and getting support through their social media accounts? Build more sales opportunities by interacting with your visitors over social apps.
We wanted an efficient and economical way to directly reach our customers on our website – JivoChat has provided that and more! JivoChat has enabled us to create a more comfortable and confident experience for our users. Any questions, comments or concerns are handled directly and efficiently. Reservations are up and JivoChat has become an invaluable yet simple tool!
JivoChat has proven itself as a simple and very effective way to drive up user engagement, support customer service and increase sales. Implementing it is a two-minute job, but the benefits seem to continue growing forever. We’re delighted to recommend JivoChat to all our clients – we know they’ll love it just as much as us
When looking for an ideal solution, we needed something that would be both effective and easy to use while having a reasonable price. After looking through a number of products, we decided on Jivosite due to its intuitive interface and good product usability. For Comindware, JivoChat became critical in improving our Customer Experience.
When we found Jivochat on Google, it was at a time OnlineNaira desperately needed to capture customer queries in real-time. As soon as we signed up, we were able to help more of our users and within 3 months, more people trusted our payment gateway and our takings had increased by around 30%. Today, we have 6 members of staff chatting at any one time and we hope to increase the use of Jivochat in a few months.
Frankly speaking, after we started using the JivoChat subscription form, it helped us to increase our customer base, compared to earlier stages. It's also very user-friendly. Jivochat is actually a very useful plugin to enhance any online business. Thanks, Jivochat!
JivoChat is very useful for us. It creates a lot of leads while we are not online. Our customers appreciate the service to have a quick response. We recommend this service to any type of company, big or small.
Our business is huge on customer service and we depend on the best live chat in the industry to make that possible. We found Jivochat to be that software versus the many others we used prior to switching over to them.
We have been using Jivochat for a few years now. It works well for us because a lot of our clients have very specific questions or can't find what they are looking for on the website. I also like the fact that I can chat to clients on my phone, as I'm on the move a lot.
JivoChat is the best chat tool available in today's competitive market. It has helped us to increase our sales and provide a better customer support experience. It has many new features which help us to customize as per our requirements.
Integrated easily to our websites, has proven to be very reliable, looks professional, gives our customers another line of communication (as not everyone wants to pick up the phone). Handy being able to send attachments. Visibility of what the customer is viewing. Also love the fact you can now see previous chats when someone comes on.
We use JivoChat every day to provide real-time support to thousands of clients, and we encourage all of them to use it too. It's a simple and effective tool that promotes sales and user engagement, and is a fundamental part of our customer service.
I have used many live chat providers and find Jivochat to be the best. The proactive chat invitations generate more leads for our business. The backend is easy to use and keeps archives of all chat history for easy reference. Good job guys, I will be a long-term customer!
I tried different chats. Some of them were a waste of my money and time. Some were just ridiculous. Then I tried Jivochat. Lead capturing was great. I started getting new clients from my website. The experience was just as amazing as the great price they offer.
We absolutely love Jivochat and have never looked back since we added it to our website. Not only is a livechat a great way to communicate with customers who may not want to call, it increases business, customers love it, and employees can take multiple chats at once whereas a call ties them down to one person. We have used other chat systems in the past and nothing beats Jivochat. It is fast, easy to use, and even has an app for it! It also sends you alerts and every chat log so you are able to keep an eye out on employees. They are constantly doing updates to make it even better. Thank you Jivochat for helping my business grow!
We were looking for an effective chat module to add to our site, comparing prices, features, and ease of use, and Jivochat ‘seemed like a perfect’ fit. Setting up Jivochat was fast, and any questions I had were immediately answered by the Jivochat LiveChat Agent. We ran it on a free trial, but well before the trial ended we knew that Jivochat ‘was the perfect fit’.
JivoChat pays for itself. One day after signing up for my free trial, I made a conversion straight from the chat. The profit from that one conversion was enough to pay for 1 year of JivoChat and then some!
As a web agency we've been recommending our brochure and ecommerce clients to JivoChat for over 3 years, and it's had a significant impact on improving their leads, sales and conversion rates. For many of our clients JivoChat is now the preferred method of contact for the majority of their website users.
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