Use Jivo features to work
with clients in WhatsApp
Connect WhatsApp to JivoChat directly to sell products and services
in your customer’s favorite messenger
in your customer’s favorite messenger

Build a flawless support
service in WhatsApp with Jivo
service in WhatsApp with Jivo
Сonfigure bots for WhatsApp, use quick replies, send WhatsApp template messages, answer questions from
other messengers through one all-inclusive JivoChat app
other messengers through one all-inclusive JivoChat app
Handle customer requests faster
The client clicks on a button on the site or writes a message in WhatsApp using the phone number that you put on the site or in social networks.
All messages will appear in the JivoChat app and agents can work with them immediately.

Work as a team
The agent can always invite team mates who have the information the client needs

Monitor the agents’ work
Now you know exactly how your team works. Track the response speed, the number of chats missed, the agents’ workload and much more

Secure data storage
Communication with clients takes place not in the staff's phones, but in the JivoChat app. Accordingly, all data is stored in the company's account. If an employee quits, they will not be able to access customer messages and contacts

Check details and increase sales
If the agent needs to clarify the details of the order, send documents, or show photos of the product, he can send a WhatsApp message right from the JivoChat app.

Single number for WhatsApp and other channels
There is too much spam coming from unfamiliar numbers. A single number in all channels is better remembered, inspires confidence and increases customer loyalty to your messages and calls
