Resolve up to 80% of conversations automatically
AI Agent
AI bot trained on your company data. Responds in seconds and works 24/7
Quick setup. No complicated configuration
Handles repetitive questions and frees up agents to focus on complex, high-value tasks
Brings missed chats down to zero — every customer gets an instant response
Self-learns from your website data, knowledge base, and other key sources — automatically
Boost support productivity with JivoChat
Handle all conversations in one place
JivoChat brings all your messages together — from website chat, messengers, social media, and beyond — into a single interface. No more tab‑hopping to find new requests. The chance of missing a message is almost zero
Leverage pre-built integrations
Connect JivoChat to your CRM and key business tools through API. Keep customer data in sync and deliver a personalized approach across all communications
Supercharge your agents' performance
Canned responses
Load up your response templates — then use battle-tested scripts with a single click
Typing hints
Enable typing suggestions to craft messages in seconds
Keep quality support under control
Enable post-chat quality surveys following every conversation with your team
Launch fast surveys to gauge customer loyalty — and see what your customers really think
Track your team's performance: activity, response speed, and message quality — right from the analytics dashboard
Automate routine tasks
Offload FAQs to JivoChat AI AIgent
Distribute messages across teams and specialists automatically
Enable Chat rescue to ensure no dialogue ever goes unanswered
Make decisions backed by analytics
Track key metrics, share reports with your team, and turn data into action — to elevate your support team and make smarter business decisions
Simple implementation. Guided customization
Train your team on JivoChat with ease — a detailed knowledge base is at your fingertips
Need to customize JivoChat for your business? Our technical experts will walk you through it — with two hours of hands-on consultation included
Got questions about JivoChat? Our support team is here for you